Privacy policy

Privacy Policy


Last updated: November 27, 2025


RVTC Roastery UAE (“we”, “us”, “our”) operates this online store using Shopify. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.


By using our website or making a purchase, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect the minimum information required to process your order and operate the website.

1.1 Information You Provide
● Name
● Email address
● Phone number
● Billing & shipping address
● Order details
● Payment details (processed securely by Shopify or payment gateways; we do not store
card numbers)


1.2 Automatically Collected Information
● Device and browser type
● IP address
● Cookies and browsing activity on our website
● Shopping cart activity and preferences
This is standard for all Shopify-powered stores.

 

2. How We Use Your Information

We use your information strictly for the following purposes:


2.1 Order Processing
● Create and manage your account
● Process payments
● Fulfil and deliver orders
● Handle returns or customer support


2.2 Website Operation & Improvement
● Maintain security
● Improve website performance and user experience
● Prevent fraud


2.3 Marketing (Optional)
● Send promotions or product updates if you subscribe
● You can unsubscribe at any time
We do not sell your data.


3. Sharing Your Information

We only share personal information with:


3.1 Shopify
Shopify hosts our store and processes your information to run the website securely and
efficiently.
You can read Shopify’s Privacy Policy here:
https://www.shopify.com/legal/privacy


3.2 Payment Providers
(e.g., Shopify Payments, PayPal, Apple Pay)
They process your card information securely. We do not store or have access to your full card details.


3.3 Shipping & Delivery Partners
To deliver your order to your address.


3.4 Legal Requirements
If required by law, regulation, or government authorities in the UAE.
We do not share data with unrelated third-party advertisers.

 

4. Cookies and Tracking

We use Shopify's standard cookies to:


● Remember items in your cart
● Enable account login
● Understand website traffic


You can control cookies through your browser settings.


5. Data Security & Storage

We take reasonable measures to protect your information. However, no online service can guarantee perfect security.
Your data may be stored or processed outside the UAE by Shopify or its service providers.
Shopify uses recognized international safeguards to protect transferred data.

 

6. Your Rights

Depending on your jurisdiction, you may request:


● Access to your personal information
● Correction of your information
● Deletion of your information
● To unsubscribe from marketing


To make a request, contact us at khaled.rvtc@gmail.com. 

 

7. Children’s Privacy

Our website is not intended for individuals under 18 years old.
We do not knowingly collect data from minors.

 


8. Updates to This Policy

We may update this Privacy Policy when needed. The updated version will always be posted
here with the latest date.

 


9. Contact Us

If you have questions or requests related to your data, you can contact us at:
Email: contact.rvtc@gmail.com
WhatsApp: +971561316690