Terms of Service

Last updated: November 27, 2025

Welcome to RVTC Roastery UAE (“we”, “us”, “our”). By accessing or using our website or
purchasing from our online store (the “Services”), you agree to these Terms of Service.
If you do not agree, please do not use the Services.

1. Eligibility & Account Responsibilities

To use our Services, you must be 18 years or older (UAE age of majority).
If you create an account:
● You must provide accurate information.
● You are responsible for keeping your login details secure.
● You are responsible for all activity under your account.

2. Products

We make reasonable efforts to display our products accurately, but:
● Colors, textures, and appearance may vary depending on your device.
● Product descriptions may change without notice.
● We may limit product quantities or discontinue items at any time.

 

3. Orders

When you place an order, you make an offer to purchase.
Your order is only accepted when we send an order confirmation.
We may:
● Cancel or refuse orders (e.g., payment issues, stock unavailability)
● Contact you if adjustments to your order are required

Purchases are for personal use only, not for resale. In cases of resale, it should be approved by RVTC Roastery UAE.

 

4. Pricing & Payment

Prices may change without notice.
The price you see at checkout is the price charged.

Prices do not include:
● Taxes
● Shipping or delivery fees
● Customs charges (if applicable)

You agree that:
● Payment information you provide is accurate
● You are authorized to use the provided payment method
● You will pay all charges incurred under your account

5. Shipping & Delivery

Delivery times are estimates only.

We are not responsible for:
● Delays caused by shipping carriers
● Customs or regulatory delays
● Events beyond our control

Once we hand the order to the carrier, risk and title pass to you. 

 

6. Intellectual Property

All content on our website—including text, images, graphics, trademarks, and logos—is owned by RVTC Roastery UAE or its licensors.
You may only use the Services for personal, non-commercial purposes.
You may not copy, reproduce, or distribute any website content without our written consent.

7. Third-Party Tools & Links

Our store uses Shopify and may include third-party tools or links.

We are not responsible for:
● The content of third-party websites
● Your interactions with third-party tools or services
● Any damages arising from third-party use

Please review third-party policies before engaging with them.

8. Relationship With Shopify

Our store is hosted by Shopify, but:
● Your purchase is with RVTC Roastery UAE, not Shopify
● Shopify is not liable for any issues arising from your order

 

9. Feedback & Reviews

If you submit reviews, suggestions, or other content (“Feedback”):
● You grant us a royalty-free, worldwide license to use it
● You confirm the Feedback is your original content
● You confirm it does not infringe on third-party rights

We may remove inappropriate or unlawful Feedback at our discretion.

10. Prohibited Uses

You may not use the Services to:
● Violate any UAE law
● Harass, defame, or harm others
● Upload harmful code or malware
● Attempt to breach or bypass security
● Misrepresent your identity
● Interfere with the website’s performance

We may suspend or terminate your access for violating these Terms.

11. Errors & Corrections

We may correct website errors, typos, or inaccuracies (including pricing errors) at any time, even after an order is placed.

 

12. Warranty Disclaimer

The Services and products are provided “as is” and “as available.”
We do not guarantee:
● Uninterrupted or error-free service
● Accuracy or completeness of information

Some jurisdictions do not allow certain warranty disclaimers; those limitations may apply to you.

13. Limitation of Liability

To the maximum extent permitted by UAE law, RVTC Roastery UAE is not liable for:
● Indirect or consequential damages
● Loss of revenue, profits, or data
● Issues arising from shipping carriers
● Errors or omissions in the Services
● Any damages resulting from product use

Your sole remedy is to stop using the Services.

 

14. Indemnification

You agree to indemnify and hold harmless RVTC Roastery UAE, its owners, employees, and partners from claims arising out of:
● Your breach of these Terms
● Your violation of applicable laws
● Your misuse of the Services

15. Termination

We may suspend or terminate your access at any time for violations of these Terms.
You remain responsible for any outstanding payments.
Certain sections (e.g., Intellectual Property, Liability, Indemnification) continue to apply after termination.

16. Governing Law

These Terms are governed by the laws of the United Arab Emirates, specifically the jurisdiction where RVTC Roastery UAE operates (Abu Dhabi).
Disputes are subject to UAE courts.

 

17. Changes to Terms

We may update these Terms at any time.
Your continued use of the Services means you accept the updated Terms.

 

18. Contact Information

For questions about these Terms:

Email: contact.rvtc@gmail.com
Address: Abu Dhabi, UAE
Phone: +971561316690